Guest experience
AtithiVani automation today
Needs attention
Today's stays
Property status
Trend window
Guest sentiment by month
Each conversation is classified positive / neutral / negative, so the trend is NPS — positive minus negative, as a share of every response.
Sentiment split
Every classified response in the window.
Most-tagged categories
One conversation can raise several.
Promoters and detractors by month
Passives are counted in the response total and, by definition, not in NPS.
Categories by month
Count of tagged categories. One conversation can raise several.
Review conversion
Every guest is invited on the same terms — review requests are never filtered by sentiment.
Guests who came back direct
Bookings by guests who have stayed before, what the direct ones were worth, and how many followed a return offer from AtithiVani. Counted from records, never estimated.
Requests
Guests
Bookings
Itineraries
A permit that cannot be issued or a road that closed is what puts a plan in this list.
Team
Comp approvers first. A comp is approved only from a manager PIN sign-in; the PIN belongs to the role, so this list records who is meant to hold that right.
Roads
Weather
What guests will actually be standing in.
Permits
Local knowledge
What AtithiVani tells THIS property's guests about places nearby — a festival, a local event, a tip, a seasonal note. Add or correct an entry and it takes effect right away. Scoped to this property alone: a guest of a different property never hears it.
Trend window
Ratings distribution
Top topics
Based on post-checkout calls
Latest reviews from post-checkout calls
Reviews are written up from the post-checkout call — a summary of what the guest said, not a quote. The guest is never asked for a rating: AtithiVani draws the 1–5 rating from what they said on the call.